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Templates are stored in the MailGlyph dashboard and can be used in campaigns, workflows and transactional emails.

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Designing templates

Templates can be created using the built-in editor or by uploading your own HTML.

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Personalization

You can use contact data to personalize your templates by using the handlebars syntax {{ key }}, where key is the contact data key.

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Always Available Variables

These variables are always available in your templates, regardless of custom contact data:

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Fallback Values

You can provide fallback values for variables that might not be set:
If firstName is not set, this will render as “Hello there!”

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Special Fields

The following fields are reserved by MailGlyph but can still be used.

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Previewing templates

You can preview your templates by selecting a contact in the preview window. This will allow you to see how the template will look for that specific contact, with their data populated.

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Templates types

There are three types of templates in MailGlyph. Each type is treated at the same priority when sending emails, you should not pick one type over the other based on deliverability or performance.