> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mailglyph.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Tracking

> Configure click and open tracking for your emails.

MailGlyph can track two engagement signals:

* **Click tracking**: records when a recipient clicks a link.
* **Open tracking**: records when the email client loads a tracking pixel.

If you only read one thing: start with **click tracking**, then enable **open tracking** only if your team needs it.

## Quick setup

Use these exact steps in the dashboard:

**1. Open your domain settings**

In MailGlyph, go to **Domains** and click the domain you send from.

If you have not added a domain yet, start with [Verifying Domains](https://docs.mailglyph.com/guides/verifying-domains.md).

**2. Go to Configuration**

Open the **Configuration** tab for that domain.\
You will see **Tracking settings**.

**3. Choose a setting**

Pick one:

* **All emails**
* **Marketing only** (recommended default)
* **No tracking**

**4. Decide on Open Tracking**

Toggle **Open Tracking**:

* **Disabled**: tracks clicks only
* **Enabled**: tracks clicks + opens

**5. Save**

Click **Save Changes**.

## Default behavior for new domains

New domains start with:

* **Tracking settings:** `Marketing only`
* **Open tracking:** `Disabled`

This default keeps engagement measurement focused on click signals while avoiding common open-tracking noise.

## What each option means

### Tracking settings options

| Option | Human-friendly meaning |
| - | - |
| All emails | Track engagement for both transactional and marketing traffic |
| Marketing only | Track only campaigns/marketing emails |
| No tracking | Disable open and click tracking for this domain |

### Open tracking toggle

* **Enabled:** tracked emails emit `email.open` and `email.click`
* **Disabled:** tracked emails emit `email.click` only (no pixel)

> [!NOTE]
>
> If tracking settings is set to `No tracking`, open/click events are disabled regardless of the open tracking toggle.

## Recommendation by email type

* **Transactional email**: keep **Open Tracking disabled** unless you have a strong reason.
* **Marketing email**: click tracking is usually safe to keep enabled; open tracking depends on your reporting needs.

## How to confirm tracking is working

1. Send a test email from the domain you configured.
2. Open it and click a link.
3. Check campaign/reporting views for engagement data, or forward events to your system via [Webhooks](https://docs.mailglyph.com/guides/webhooks.md).

## Important limitations

* Open tracking depends on image loading and can under/over-count in some clients.
* Click tracking depends on link rewriting and can be affected by client/security tools.
* Treat open data as directional, not exact.

## Related guides

* [Verifying Domains](https://docs.mailglyph.com/guides/verifying-domains.md)
* [Campaigns concept](https://docs.mailglyph.com/concepts/campaigns.md)
* [Webhooks](https://docs.mailglyph.com/guides/webhooks.md)


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